Beston values service and believes it is the same important as the quality of our products. We have the ability to supply high-quality and considerate service throughout the whole process of pre-sales, in-sales and after-sales phases for every customer.
Receive your inquiry and build profile;
Get in touch with you;
Proposal provided in 24 hours;
Solve Customers Complaints;
Update the production progress every 7days;
At your service 24/7.
Features:
Provide free product and technical consulting services;
Advatages:
Professional technical consultant team;
Benefits:
Professional technical service;
Features:
Provide free incoming sample inspection for old customers; prepare testing samples for customers (noe free);
Advatages:
Issue professional bilingual testing reports;
Benefits:
Provide technical basis for customers to decide the project investment;
Features:
Customize professional technical solutions and technological processes according to customers’ raw materials;
Advatages:
Comprehensive and professional technical explanation;
Benefits:
Help customers to deeply understand the whole process of project operation and enjoy private customized services;
Features:
Free design of equipment layout according to the actual situation of the customer’s site;
Advatages:
Professional technical service team;
Benefits:
Save design cost investment and relieve worries;
Features:
Real-time notification of product production, processing and delivery;
Advatages:
Professional service from the material control team of the production plant;
Benefits:
Help customers keep abreast of the real-time dynamics of purchased products;
Features:
Professional installation engineers come to guide installation, commissioning and training;
Advatages:
Professional after-sales installation service team;
Benefits:
To make customers worry-free, at ease, assured and comfortable, free training 2-3 operators for customers;
Features:
Provide customers with free after-sales operation technical consulting services;
Advatages:
Professional customer management team 24h online service, mechanism of regular return visiting, timely help customers and answer questions;
Benefits:
Full tracking service to let customers feel attentive service;
Your enquiry will reach our account manager directly to provide you with considerate service.
Our product manager will reasonably configure the production plan or make a private order according to your needs and budget.
Comprehensive consideration, you think our configuration plan is quite satisfactory, and then confirm the plan.
Confirm the contract, make payment, and we will arrange the production and delivery.
After the equipment is completed, we will arrange special vehicle transportation and delivery to the location required by the customer within the agreed time.
When the product is shipped to the customer’s site, the quality and quantity of the product as well as accessories will be checked and accepted, and the receipt will be confirmed after confirmation.
We will send a professional technical team to the site for installation, commissioning, and a series of professional training until the plant puts into stable production
Our after-sales customer service team has regularly return visiting by calls or e-mails. We will solve your problems in time.
Delivery in the shortest time in a faster and more efficient way;
The general manager and the marketing manager are double-supervised to provide green channels such as manpower, material resources, financial resources, technical guidance and accessories supply for the service.
BESTON GROUP