Pre-sales Service: Technical Support
Beston technicians and engineers will help customers to design appropriate plant according to customers’ actual condition and requirement. The main factors are capacity, plant site, the final products and fund. We also provide qualified one-stop solution for customers.
Sales Service: Full Cooperation to Guarantee Quality
Beston machine is manufactured under the standard of the contract agreed on by both sides. We have a comprehensive department to guarantee the quality and delivery of Beston machine, such as after-sale department, technical department, quality control department, etc. The whole manufacturing process is recorded by photo. In addition, technical department will handle sudden problem and make sure that the delivery is on time.
After-sale Service: Customer-oriented Principle
Beston Machinery has established 8 service networks including more than 60 after-sales service engineers for overseas market. They are uniformly managed and deployed by the specialized agencies-Customer Service Center which has established a detailed customer files. The electrical and mechanical after service engineer`s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user`s operators and provide free technical advisory service, etc.
● Installation and Commissioning and the Acceptance
We send after service engineers to help installation, commissioning of the equipment.
Returning visit for each set equipment after installation by specialized department
● Technical Material, Warranty and Technical Service
We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.
We supply lifelong service for the equipment.
● Spare Parts Service
We offer the original, authentic and qualified spare parts for the equipment maintenance.
After-sale call available：0086 371 5515 9166/ 0086 150 3739 2272 (Beston service is available at 7*24hours every week.)