Good news! Beston Group shipped a set of BST-50 charcoal making machine to Thailand in 2023. In the last year, a customer from Thailand found Beston Group through a Google web search. He was looking for a reliable and efficient manufacturer of charcoal making machines. Through a period of communication, this customer ordered Beston machine. Please see the information about this case.
Details of BST-50 Beston Charcoal Making Machine to Thailand in 2023
The project details include the model and capacity of the machine, raw materials used, source of raw materials, product requirements, product use, and additional or reduced accessories and other product requirements.
- Model and Capacity: BST-50 continuous charcoal making machine + 1 dryer. It feeds 5 tons of materials per hour;
- Raw Materials: Wood chips, rice husks, sugarcane leaves, bamboo;
- Source of Raw Materials: Nearby farms;
- Requirements of End Product: Barbecue charcoal & heating fuel;
- Use of End Product: A part of charcoal is used as the heating fuel in his own cement factory. The other charcoal is used as barbecue charcoal;
- Additional or Reduced Accessories and Other Product Requirements: Added UPS (voltage stabilizer) & three steps of water cooling discharger.
Why Did This Customer from Thailand Choose Beston Group?
This customer chose Beston Group because of the comprehensive information (production & technique & installation & maintenance) and better service. This customer was impressed with the quality of Beston machines and the level of support provided by Beston sales team. The customer expressed a desire to continue working with Beston Group in the future. This suggests that he was satisfied with the service provided by Beston Group.
What Problems Did This Customer Encounter During Communication?
This customer was concerned about the grinding performance of the charcoal produced by this machine. After gathering information and testing, Beston Group informed this customer that the grindability of the biochar was still good. This helped to alleviate the customer’s concerns. And this customer built trust in Beston’s products and services.
The production period of this charcoal manufacturing machine is about 60 working days. After the completion of machines, Beston arranged this delivery. When this machine is delivered on time, Beston engineers are available to assist with installation. If you are interested in Beston machines, leave a message to Beston Group now!
